PEOPLE IN CRISIS PROGRAM
The People In Crisis Program provides primary health care through “client-driven” nursing services to women, seniors (male and female), youth (male and female) and children who are victims of abuse, neglect and reside in homes, various shelters and agencies within the Edmonton community.

The program was established in 1979 when the first women’s shelter for women and children fleeing abusive situations was established in Edmonton. The demand for the nursing service has grown over the years with the VON providing service to 4 women’s emergency shelters, a second stage women’s housing unit, a youth shelter, and a foot care clinic at an inner city drop in centre. In 1999 a Resource Nurse to the Elder Abuse Intervention Team was established to meet an identified need. In August 2002 the resource nurse also started to provide nursing services to the Seniors Safe House, a shelter for seniors that are fleeing abusive situations.

PHILOSOPHY
The following is the philosophy of the People in Crisis Program:
The VON Edmonton People in Crisis Program is dedicated to the collaboration with others in the development and delivery of client-driven nursing services that provide supportive environments where healthy life style changes can occur. Essential philosophical components of these standards include: principles of health facilitation, flexibility, trustworthy interactions and recognition of clients as the experts in their lives. A philosophy of continuous improvement is vital to this program.


GOAL
The goal of the PIC program is to EMPOWER PEOPLE to make decisions that improve their health. Health is a resource for everyday living and emphasizes a balance between the social, emotional, spiritual and physical dimensions of the individual.

OBJECTIVES

-To establish a climate of trust with the shelter clients
-To provide a supportive environment so people can change their lifestyles to improve their health
-To encourage, clients to recognize their strengths and to build on them


SERVICES

1. Review physical and mental health concerns of clients
2. Treat minor medical problems
3. Refer to appropriate services
4. Individual and group counseling
5. Advocate on behalf of residents
6. Monitor health standards
7. Consult with shelter staff
8. Liaise with public health units
9. Educate and consult on a variety of topics, such as;
-Parenting skills
-Child care and development
-Stress management
-Nutrition
-Women’s health issues
-Sexuality
-Special needs of youth in crisis
-Medication
-Anger management
-Substance abuse
-Pain management
-Communicable diseases
10. Healthy relationship seminars
11. Family violence workshop for healthcare professionals
12. Medication administration workshops