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An Update on Safety Measures During COVID-19 (May 8, 2020)

Dear Client and family members,

Safety of our clients, families, volunteers and staff is our priority.

VON is increasing the use of personal protective equipment (PPE) to make sure that everyone involved in delivering and receiving care stays safe.

Our staff are now using face masks and eye protection for all client visits – even when the COVID-19 screening results are clear. This decision was made to address the feedback we had received from our clients, families, staff and our VON client advisors.

As mentioned in our last update to you, please rest assured that VON is continuing to comply with direction provided by public health experts at the provincial department/ministry of health. These additional safety measures have been put in place to meet your needs of safety and comfort during these challenging times.

The attached Fact Sheet provides you with up-to-date information on VON’s safety measures.

If you need more information or have any questions about changes to our safety precautions, please speak to your local VON office, to Continuing Care (if in Nova Scotia) or your local health authority (if in Ontario). You could also visit the VON website for regular updates on COVID-19.

Please stay home and stay safe,

Jo-Anne Poirier,
President and Chief Executive Officer

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Agrément Canada

Agrément Canada est un organisme sans but lucratif indépendant qui procède à l’agrément des organismes des secteurs de la santé et des services sociaux, au Canada et à travers le monde. Ses programmes d’agrément très complets stimulent l’amélioration continue de la qualité par le moyen de normes basées sur des faits probants et sur un examen externe rigoureux, mené par des pairs. Agréé par l’International Society for Quality in Health Care (ISQua), Agrément Canada aide les organismes à améliorer la qualité des soins et la sécurité des patients depuis plus de 55 ans.