Client and family advisors
Our client and family advisors assist in shaping programs, services and initiatives designed to improve care; bring the needs and experiences of clients, patients, and their families to the table; and collaborate and partner with health-care professionals, policymakers, volunteers and leaders.
Client and family engagement includes beliefs, behaviors, organizational policies, procedures and interventions that ensure clients and families are included as central members of the health-care team and actively participate with providers and provider organizations.
People-centred care includes the perspectives of clients, caregivers, families, communities, staff and volunteers. It is broader than patient- and family-centred care as it includes not only clinical interactions, but also the health of people in their community and the significant role they play in shaping health policy and services.
Meet our client and family advisors!
As members of our National Advisors Council, the lived experiences of our client and family advisors help shed light on how we can improve and truly deliver people-centred care.
If you are interested in joining our client and family advisors program, please share your interest by completing this form.
